When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
We only collect the information you choose to give us, and we process it with your consent, or on another legal basis, we only require the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties, and we only use it as this Privacy Statement describes.
We are compliant with the General Data Protection Regulation (GDPR).
No matter where you are, where you live, or what your citizenship is, we provide a high standard of privacy protection to all our users around the world, regardless of their country of origin or location.
When you give it to us or give us permission to obtain it
When you sign up for or use the App, you give us certain information voluntarily. The initial information you give us (username, password, age) is not your personal information. This is why there is no age limit to the Account creation.
However, once you advance with the Account setup you will give us more information. This includes your email address, phone number, name, address, photo, ID/passport photo, and any other information you give us. You can also choose to share with us location data, photos, videos, and live streams. If you buy something on the App, we collect payment information, contact information (address and phone number) and details of what you bought. If you buy something for someone else on the App, we collect their delivery details and contact information.
If you link your Facebook, Instagram, Google, Youtube, Twitch or other accounts from other third-party services to the App, we also get information from those accounts (such as your friends or contacts). The information we get from those services depends on your settings and their privacy policies, so please check what those are.
We also get technical information when you use the App
Whenever you use any website, mobile application or another internet service, certain information gets created and logged automatically. The same is true when you use our App. Here are some of the types of information we collect:
Log data. When you use our App, our servers record information (“log data”), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you’re using it. This log data includes your Internet Protocol address, the address of and activity on websites you visit that incorporate App’s features, searches, browser type and settings, the date and time of your request, how you used App, cookie data and device data.
Device information. In addition to log data, we collect information about the device you’re using App on, including the type of device, operating system, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
Our partners and advertisers share information with us
We also get information about you and your activity outside App from our affiliates, advertisers, partners and other third parties we work with, or other publicly available sources.
Online advertisers or third parties share information with us to measure or improve the performance of ads on the App, or to figure out what kinds of ads to show you. This includes information about your visits to an advertiser's site or purchases you made from them, or information about your interests from a third-party service, which we might use to help show you ads.
We want to show you relevant content, improve your experience in Esports Arenas and in the Friendly Fire community.
We use the information we collect from our App for the following purposes:
In order to accomplish our goals, we use the data we collect to:
We’ll only use your information with your consent in order to:
We do not share your personal information with companies, organizations, or individuals outside of Gamebay. There are a few exceptions:
You can export a copy of the content in your Account if you want to back it up or use it with a service outside of Gamebay. To export your data you need to email your request from your verified email account to [email protected]
You can delete your Account from the App’s settings. In some cases, we retain data for limited periods when it needs to be kept for legitimate business or legal purposes.
We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
If European Union (EU) data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service.
For users based in the European Economic Area or Switzerland, the data controller responsible for your information is Gamebay OÜ. You can contact the responsible office by emailing [email protected]
We process your information for the purposes described in this policy, based on the following legal grounds:
Our goal is to give you simple and meaningful choices regarding your information. If you have the Account, many of the choices you have on the App are built directly into the App or your settings. For example, you can:
You also have choices available to you through the device or software you use to access the App. For example:
To learn more about these choices, please see the information provided by your device or software provider.
We keep your information only so long as we need it to provide the App to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.
There is no age limit for the App’s basic features. However, for using all features you must meet the following requirements: If you’re based in the EEA, you may only use the App if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of the App has been provided to us. If you are based outside of EEA any use or access by anyone under the age of 13 is not allowed.
If you are a parent and you learn that your child is using the App and you don't want them to, please contact us emailing [email protected]
We believe that parents should have absolute control over their children's activity on the App and inside Friendly Fire Esports Arenas so we build a children protection system. You can find out more about it in the App’s settings.
We may change this policy from time to time and if we do, we’ll post any changes here. If you continue to use the App after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.
You can contact Gamebay OÜ at Sepapaja tn 6, Tallinn Harjumaa 15551, Estonia.
You can contact our Data Protection Officer at [email protected]